Tag: cisco it-essentials

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It-essentials v6.0 Practice Exam Answers 2018

1. What two motherboard components control the system boot operations? (Choose two.) BIOS chip* UEFI chip* Northbridge chip Southbridge chip CPU   2. What motherboard chip controls high speed CPU communication to RAM and the video card?   Northbridge* Southbridge BIOS UEFI   3. What is a possible …

It-essentials v6.0 Chapter 14 Exam Answers 2018

1. A technician discovers that RAID has stopped working. Which two situations could cause this issue? (Choose two.) The external RAID controller loses power.* The RAID controller fails.* The cables connected to the hard drive are connected incorrectly. One of the hard drives fails. RAID has been configured …

It-essentials v6.0 Chapter 13 Exam Answers 2018

1. What is the correct way to conduct a telephone call to troubleshoot a computer problem? Always gather information from the customer and escalate the problem. Maintain professional behavior at all times.* Ask personal questions to get better acquainted with the customer. Explain each step to help the …

It-essentials v6.0 Chapter 12 Exam Answers 2018

1. Which two security precautions will help protect a workplace against social engineering? (Choose two.) performing daily data backups encrypting all sensitive data stored on the servers registering and escorting all visitors to the premises* ensuring that all operating system and antivirus software is up to date ensuring …